Information Services Support

The IS Department is responsible for all campus technologies including the administrative database, campus data- and phone-network, user support, and the Westminster website. If you are a new member to the campus please take a look at the new user orientation guide to familiarize yourself with the Westminster technology system. If you need further assistance:

* Faculty Members- Contact the FTC (Faculty Technology Center) 801.832.2015

* Staff Members- Contact Computer Support Line 801.832.2023

* Students- Contact the Computer Support Line 801.832.2023

Level 1 Support

We provide "Level 1" support for mission-critical technologies: we make sure that the technology is working properly and we will provide basic usage support.

• Microsoft Word, Excel, Powerpoint, and Internet Explorer
• Network accounts and file access
• Official campus email software
• Campus printers and scanners
• Classroom and lab computers
• Canvas
• WebAdvisor

Level 2 Support

We provide "Level 2" support for all other campus technologies: we will ensure the technology is working properly and that users have access as applicable but we do not provide usage support.

• Classroom presentation equipment
• Microsoft Publisher, Project, and Access
• Adobe Photoshop
• Macromedia Dreamweaver
• Other specialty software networked for particular classes or disciplines
• Specialty hardware