Information Services Support
The IS Department is responsible for all campus technologies including the administrative database, campus data- and phone-network, user support, and the Westminster website. If you are a new member to the campus or if you need further assistance, contact the Computer Support Line 801.832.2023.
Level 1 Support
We provide "Level 1" support for mission-critical technologies: we make sure that the technology is working properly and we will assist with basic usage as well as spend up to 10 minutes of individualized support for resource identification.
Level 2 Support
We provide "Level 2" support for persistent technology issues and technology requiring higher-level support:
Level 3 Support
We provide "Level 3" support for all other campus technologies: we will ensure the technology is working propery and that users have access as applicable, but we do not provide usage support.