Information Services Support

The IS Department is responsible for all campus technologies including the administrative database, campus data- and phone-network, user support, and the Westminster website. We offer orientation sessions for new students, faculty, and staff. Our Faculty Technology Center offers support and training for Westminster instructors. To support the Westminster computing community we staff the Computer Support Line (832-2023) during regular business hours.

• Please refer to the Campus Software page for additional information.

Level 1 Support

We provide "Level 1" support for mission-critical technologies: we make sure that the technology is working properly and we will provide basic usage support.

• Microsoft Word, Excel, Powerpoint, and Internet Explorer
• Network accounts and file access
• Official campus email software
• Campus printers and scanners
• Classroom and lab computers
• ANGEL
• WebAdvisor
  

Level 2 Support

We provide "Level 2" support for all other campus technologies: we will ensure the technology is working properly and that users have access as applicable but we do not provide usage support.

• Classroom presentation equipment
• Microsoft Publisher, Project, and Access
• Adobe Photoshop
• Macromedia Dreamweaver
• Other specialty software networked for particular classes or disciplines
• Specialty hardware