Bias Response Resources


Educational Resources

Westminster Resources

Achieving Bias-Free Communication

  • Be aware of words, images, and situations that suggest all or most of a group are the same. Stereotypes often lead to assumptions that are unsupportable and offensive.
  • Avoid qualifiers that reinforce stereotypes. A qualifier is added information that suggests an exception to what is expected.
  • Identify people by characteristics only when relevant. Few situations require such identification.
  • Be aware of language that has questionable racial, ethnic, class, or sexual orientation connotations. While a word or phrase may not be personally offensive to you, it may be to others.
  • Avoid patronizing language and tokenism toward any group.
  • Substitute substantive information for ethnic clichés.
  • Review language, images, and other forms of communication to make sure all groups are fairly represented.