Utah is a member of the State Authorization Reciprocity Agreement (SARA) and Westminster College (WC) is an approved SARA institution, which means we adhere to established standards for offering post-secondary e-learning programs in all member states.
What is State Authorization?
State authorization is a legal term for a college's compliance with individual statutes and regulations in each state in which it operates, has a physical presence, or engages in educational services and programs. In 2016, Utah joined the State Authorization Reciprocity Agreement (SARA) and Westminster was approved as a SARA institution in March 2017. We follow the established standards for offering post-secondary distance education among member states, and participation in SARA is intended to make it easier for students to take online courses offered by postsecondary institutions with a primary campus in another state.
What is SARA?
Utah joined the State Authorization Reciprocity Agreement (SARA) in 2016, and WC became a SARA approved institution in October 2016. This means certain WC activities are allowed in all listed SARA states. This agreement among member states establishes comparable national standards for interstate offerings of postsecondary distance education courses and programs. It is intended to make it easier for students to take courses offered by postsecondary institutions based in another state. SARA is overseen by a National Council and administered by four regional education compacts, and more information can be found at http://www.nc-sara.org/.
Student Consumer Complaints
Students who have a complaint against Westminster College should first file a complaint with the institution. If Westminster College does not resolve the complaint, students may file a complaint with the Utah Board of Regents at http://higheredutah.org/sara/. The Board of Regents will only consider complaints that were previously unresolved by the institution and may refer a complaint to another agency for investigation.
In addition, students involved with distance and correspondence education can file a complaint with their state’s enforcement authority.
Online California Residents
In the event a California resident enrolled in an online program at Westminster believes the institution's administrative processes or educational programs are compromised, DCA should be notified. A complaint may be filed by writing to DCA or calling DCA’s Consumer Information Center (CIC) at:
California Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, California 95834
Student Code of Conduct
Students who have complaints relating to issues that are covered by the student code of conduct should follow the institution’s process for filing a complaint. The student code of conduct is found in the student handbook, provided by the Office of Student Life.
Quality of Education
Students who have complaints relating to the school’s quality of education or other issues appropriate for its accrediting body to consider, can file a complaint with the Northwest Commission on Colleges and Universities at www.nwccu.org. Copies of documents describing the school’s accreditation and state approval are available for review upon request.